Reviews
State Farm® Agent Lorena Valenzuela
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Chris Godinez
November 2, 2026
"Very satisfied with the service we’ve been getting and always been treated with respect and everyone is very polite and helpful."
Margarita Solis
October 30, 2026
"I called the office and left a voicemail. JoseLuis called me back, took care of my issue, and treated me with respect. Thank you!"
Southwestern Pest Control LLC
August 3, 2026
"Lorena and her staff have always taken care of our families needs."
Victor Alarcon
July 21, 2023
"Lorena is really nice!"
Lisa K Maples
April 1, 2023
"Friendly service with a smile! Offers insurance for home and car with discount when you bundle."
Jeremy Frietze
May 28, 2022
"Extremely rude customer service. Asked 1 question about years in business then got a sarcastic response, followed by being hung up on."
Julieta Fornelli
April 7, 2022
"Excelente Servicio"
Sam A
November 13, 2017
"Lorena Valenzuela is very elegant and her office is well organized. She has an excellent team which works very hard for her. They always answer the phone and the restroom is clean. The location of the office is great right next to Albertsons. I would recommend State farm by Lorena Valenzuela to anyone looking to purchase renters insurance. Sometimes you have to park in front of TMobile but that's okay because it's not too far of a walk."
Michael Thompson
June 13, 2015
"DO NOT GET STATE FARM. Hate to pay."
Ernesto Martinez
March 4, 2015
"The correct address is 5610 N Desert Blvd Ste B8 El Paso TX 79912"