State Farm® Insurance Agent Lorena Valenzuela

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What our customers say about us...

a b

April 13, 2024

1 out of 5

"VERY disappointing agency that takes your premiums, but does not support you when you need to make a claim. Provided misleading information and then backpedaled, saying they "made a mistake" but refused to follow through, leaving the customer holding a massive bill!"

Veronica Pope

April 10, 2024

1 out of 5

"This is a horrible insurance agency with mediocre and incompetent staff. They have defrauded my mother who is a widow. I would never recommend this agency. I will be reporting this company to the appropriate policing insurance agencies."

Victor Alarcon

July 21, 2023

5 out of 5

"Lorena is really nice!"

Lisa K Maples

April 1, 2023

5 out of 5

"Friendly service with a smile! Offers insurance for home and car with discount when you bundle."

Jeremy Frietze

May 28, 2022

1 out of 5

"Extremely rude customer service. Asked 1 question about years in business then got a sarcastic response, followed by being hung up on."

Julieta Fornelli

April 7, 2022

5 out of 5

"Excelente Servicio"

Sam A

November 13, 2017

5 out of 5

"Lorena Valenzuela is very elegant and her office is well organized. She has an excellent team which works very hard for her. They always answer the phone and the restroom is clean. The location of the office is great right next to Albertsons. I would recommend State farm by Lorena Valenzuela to anyone looking to purchase renters insurance. Sometimes you have to park in front of TMobile but that's okay because it's not too far of a walk."

Michael Thompson

June 13, 2015

1 out of 5

"DO NOT GET STATE FARM. Hate to pay."

Ernesto Martinez

March 4, 2015

5 out of 5

"The correct address is 5610 N Desert Blvd Ste B8 El Paso TX 79912"

What our customers say about us...

a b

April 13, 2024

1 out of 5

"VERY disappointing agency that takes your premiums, but does not support you when you need to make a claim. Provided misleading information and then backpedaled, saying they "made a mistake" but refused to follow through, leaving the customer holding a massive bill!"

Veronica Pope

April 10, 2024

1 out of 5

"This is a horrible insurance agency with mediocre and incompetent staff. They have defrauded my mother who is a widow. I would never recommend this agency. I will be reporting this company to the appropriate policing insurance agencies."

Victor Alarcon

July 21, 2023

5 out of 5

"Lorena is really nice!"

Lisa K Maples

April 1, 2023

5 out of 5

"Friendly service with a smile! Offers insurance for home and car with discount when you bundle."

Jeremy Frietze

May 28, 2022

1 out of 5

"Extremely rude customer service. Asked 1 question about years in business then got a sarcastic response, followed by being hung up on."

Julieta Fornelli

April 7, 2022

5 out of 5

"Excelente Servicio"

Sam A

November 13, 2017

5 out of 5

"Lorena Valenzuela is very elegant and her office is well organized. She has an excellent team which works very hard for her. They always answer the phone and the restroom is clean. The location of the office is great right next to Albertsons. I would recommend State farm by Lorena Valenzuela to anyone looking to purchase renters insurance. Sometimes you have to park in front of TMobile but that's okay because it's not too far of a walk."

Michael Thompson

June 13, 2015

1 out of 5

"DO NOT GET STATE FARM. Hate to pay."

Ernesto Martinez

March 4, 2015

5 out of 5

"The correct address is 5610 N Desert Blvd Ste B8 El Paso TX 79912"